Job Purpose:

Do you enjoy variety and things never being the same? Are you proactive and enjoy multi-tasking? If this sounds like you, apply to join our team! The Fleet Coordinator position is responsible for ensuring customer demands and needs are met while maximizing the utilization of company-owned equipment and minimizing the use of lease equipment to increase turn times and reduce cost. Cross collaboration within the fleet departments will be a main function and expectation of this position.

Responsibilities:

• Coordinate and arrange transportation with third party carriers
• Schedule equipment (owned and leased) to meet customer demands and needs
• Tracking and tracing of equipment
• Internal coordination of equipment needs (Use of EAM and Trucker Portal, etc.)
• Provide excellent customer service to internal and external customers
• Anticipate and resolve customer and vendor issues
• Maintain third party carrier metric reports (gate in times, appt performance)
• Build positive, collaborative relationships through open and interactive communication
• Identify process improvements during daily tasks, and work with assigned team to improve and document procedures.
• Billing reconciliation (Telematics, Drayage Payables, etc.)
• Support Fleet with vessel certification and inventory reconciliation.
• Carrier contract review and updating (Transportation Interchange Agreements, Rate sheets, Accessorial charge tracking)
• Support and collaborate with Accounts Payable, Fleet, Customer Service, Terminal Operations and Commercial to align with operations.

Education and Experience:

• High School diploma required, and an associate degree preferred.
• Two to four years of experience in the transportation industry, preferred.
• Excellent verbal, written and communication skills a must.
• Good organizational skills.
• Must be a team player and provide support to the department.
• Ability to multi-task and prioritize.
• Ability to anticipate and understand customer needs.
• Knowledge of state and federal bridge regulations.
• Knowledge of trailing equipment.
• Ability to use good judgment to make economic decisions.
• Ability to work with a high level of accuracy.
• Computer literate, ability to use standard software applications and be proficient in Windows and MS Office Suite (Outlook, Work, PowerPoint, and Excel)

Salary Range:

• $23.00 hourly