Customer Service Representative

Building Materials Supplier

This position is part of our small Customer Service team in Algona, WA. They work directly with our customers and will be required to enter electronic orders, answer phone calls, respond to customer inquiries, as well as a variety of other tasks as required. This position performs extensive data entry into our internal system.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Performs duties in accordance with specific instructions and established work methods

• Enters orders via 10 key into internal system

• Resolves routine questions and problems via phone, email, and occasionally in person

• Assists the needs of the customer

• Performs other tasks as required

KNOWLEDGE, SKILLS, AND ABILITIES

• Skill in resolving routine questions and problems

• Experience with Microsoft Office Suite, especially Outlook

• Skill in data entry (10 key)

• Ability to follow directions, take notes, and self-start

• Ability to work under direct supervision

• Ability to multi-task, while staying organized
MINIMUM REQUIREMENTS

EDUCATION:
High School Graduate or GED
EXPERIENCE:
1+ years
Fifteen semester hours of college in a related field may substitute for the required experience

To apply for this job email your details to almondtacoma@almondsearch.com

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